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Refunds will only be issued for returns that meet our standard RMA Criteria:
Returned product will be inspected in accordance with
TechNut Electronics published Return Merchandise Authorization (RMA)
Criteria standards (see below). Products that meet our RMA Criteria will be
refunded, credited or exchanged. To avoid delays, be sure to follow the RMA
Criteria guidelines. Processing times vary; your return may take up to 5
business days from the time your RMA is received by TechNut Electronics.
Standard RMA CRITERIA
1. All products sold by TechNut Electronics are covered by our standard
30-day warranty. The product must be returned within 30 days of the original
invoice date to receive a refund or credit. Please note that ALL returns require
an RMA number. Your "RMA request" must be submitted within the first 30 days
after the original date of purchase. Otherwise, the product is void of RMA and
no longer eligible for return/refund.
2. An RMA number must be obtained through the following method: Send an email to
rma@technutelectronics.com
including your original order number and product description. Also, include your
reason for RMA. Your reason for RMA is important to note and must comply with
our Physical Damage Policy (Physical Damage Policy -
TechNut Electronics will not accept items that have been physically
damaged or misused.
Physical damage to product includes, but is not limited to, improper handling
and or any other type of damage sustained by irregular usage. Any physical
damage that has been sustained by the product, after the original purchase, will
void our Warranty on that product).
3. Once obtained, print off the RMA email that you will receive from us
and insert it, along with the product, in the container to be shipped to TechNut Electronics.
4. Ship the product to the address provided by our representative at the time of
the RMA confirmation.
The
product must be complete and quantity exact.
NOTE: TechNut Electronics RMA numbers will expire after 15 calendar days from
issuance. Any product(s) received after the TechNut Electronics RMA number
expires will not be accepted for return. |